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PGT Roof Repair in Delray Beach: What to Know First
PGT roof repair in Delray Beach typically runs $285-$640 depending on whether we’re replacing glass, restoring a frame, or addressing a failed seal on an impact-rated unit. Most repairs take a single visit, and we carry common PGT parts on the truck so you’re not waiting on a warehouse in another state. This page is for PGT owners who want the repair done correctly the first time, without a warranty being voided by sloppy workmanship. Call (561) 940-2917 and a live person answers, day or night.
Key Takeaways
- We’re an independent PGT service provider, not a factory-authorized dealer, so our advice comes without a sales quota attached.
- We register both warranty layers in writing before leaving the driveway, per our Keystone Standard.
- Background-checked, uniformed technicians do the work, not subcontractors.
- Most PGT repair work is done in one visit.
How PGT Products Fail - and How We Fix Them
After more than four decades in South Florida window and door work, we’ve seen certain failure patterns show up again and again in PGT units. Here’s what actually happens, and what we do about it.
- PGT WinGuard series: seal failure at the roofline flashing. In older WinGuard single-hung and casement units set into Delray Beach rooflines, the factory sealant between the frame and the flashing dries out under constant UV and salt exposure. Rain creeps in, the homeowner sees a drip near the roofline, and assumes the roof itself is leaking. We strip the old sealant, inspect the rough opening for water damage, reset the unit with a marine-grade sealant, and then register the repair against the original warranty if it’s still active.
- PGT 5500 series slider: roller failure from blown sand. The 5500 slider line is common in Delray Beach homes along the Intracoastal. Fine sand and salt get into the lower track, grind the rollers down, and then the panel sits heavy and won’t lock at the roofline. The fix is usually a roller assembly replacement and a track cleaning, but we always check that the upper rail hasn’t sagged, because a sagging rail will speed up the next roller failure.
- PGT 400 series: hinge pin wear on top-hinged roof access units. Delray Beach houses with flat or low-slope roofs often have roof access hatches built from PGT 400-series components. The brass hinge pins wear after ten to fifteen years of opening and closing in humid conditions. We replace the hinge assembly with an OEM-spec part and rebalance the unit so it opens without dragging.
- PGT SideLite and transom units: condensation between panes. We hear about this most often from homeowners in Lake Ida and Tropic Isles who have PGT SideLite transoms above roofline windows. The argon or krypton fill leaks out of the spacer, and the interior of the glass fogs permanently. Replacing the insulated glass unit is the only honest fix, and we can source OEM PGT glass or a matching spec aftermarket unit with the same impact rating.
- PGT Eze-Breeze vertical roof panels: cracked panel corners. Roof-to-wall transitions with Eze-Breeze panels are prone to corner cracking when the frame shifts from thermal movement. The Delray Beach summer heat expands the aluminum more than most homeowners expect. We replace the panel and install a slightly larger expansion gap where the PGT specification allows it, which prevents the same crack from returning in a year.
Our PGT Roof Repair Process
Every PGT roof repair job follows the same steps, whether it’s a small seal replacement or a full glass unit swap.
- 1
You call and describe the symptom. A live person answers, asks about the unit’s age, series, and whether the leak is at the roofline or the glass. We’ve heard every description, so bring the details you have.
- 2
We inspect the unit and the surround. PGT roof leaks are sometimes not the window at all, but the flashing above it or a failed roofing seal nearby. We check before we quote, so you’re not paying for a repair that doesn’t fix the source.
- 3
We quote the fix on paper. The price covers the specific repair, the parts, the labor, and no hidden line items. If the unit is still under PGT warranty, we quote accordingly and note it in writing.
- 4
We do the repair. We use OEM PGT parts where the warranty demands it, and quality aftermarket parts where the OEM discontinued the line and the aftermarket matches the impact rating. You’ll know which before we start.
- 5
We test the work. We run the panel through its full travel, check the seal, and verify the roof-to-wall junction is draining properly. If the pane is not true, the job is not done.
- 6
We register the warranty layers and leave the site clean. Both manufacturer warranty registrations are completed in writing before the truck pulls away, and the work area is swept down.
What PGT Roof Repair Costs in Delray Beach
Here are honest ranges for the most common PGT roof repair scenarios we see in Delray Beach.
| Repair Type | Typical Range | What Moves the Price |
|---|---|---|
| Seal and flashing reset on WinGuard roofline units | $285-$420 | Access height, amount of old sealant to remove |
| Roller assembly replacement on 5500 sliders | $190-$310 | Single or dual panel, track condition |
| Hinge replacement on 400-series roof access | $240-$360 | Number of hinges, frame trueness |
| Insulated glass replacement in SideLite/transom | $390-$640 | Glass size, impact rating, argon refill |
| Eze-Breeze panel corner replacement | $300-$520 | Panel dimensions, frame straightness |
If the frame is rotted through or the roof decking has water damage behind the unit, the repair cost climbs because we’re fixing the structure before we reset the window. That’s the honest way to do it. Call (561) 940-2917 for a free estimate from a technician who has worked PGT units in Delray Beach for years.
Why Delray Beach Homeowners Call TruePane Windows & Doors for PGT Work
We’ve been serving Delray Beach since 2008. Dale Kessler grew up in Lake Ida, learned glazing at Palm Beach State College’s Lake Worth campus, and started TruePane in 2008 because he kept seeing out-of-true installs and voided warranties that could have been prevented. We’re an independent PGT service provider, which means we’re not under pressure to sell you a new unit when a repair would honestly hold. Every PGT repair is covered by our Done Right Promise: if it’s not right, we make it right, no paperwork fights, no fine print. And if your home has other impact-rated lines alongside your PGT, we’re familiar with those too: CGI, CWS, ES Windows, and ECO Window Systems. When a roofline leak involves more than one brand, we diagnose all of it in one visit.
FAQs
It doesn’t have to. PGT’s warranty stays intact when the repair is done with approved parts and the work doesn’t alter the frame’s structural integrity. We document the repair, register what should be registered in writing, and if your unit is still under warranty, we’ll tell you honestly whether the repair is covered or not. If it’s not covered, we’ll quote the fix without pressure. Call (561) 940-2917 and we’ll walk you through what your specific unit qualifies for.
Most common PGT parts, like rollers, hinges, seals, and standard insulated glass units, are on our trucks or available same week from our Delray Beach suppliers. Discontinued PGT series may take longer, but we’ll tell you the honest lead time before we schedule. For an exact answer on your unit’s parts availability, call (561) 940-2917.
Usually yes. A seal or flashing repair runs a few hundred dollars, while a full PGT WinGuard replacement can run into the thousands. But if the frame is rotted or the glass has failed in multiple panes, replacement starts to make more sense. We’ll show you the numbers side by side and recommend the option that serves you, not the option that fattens the invoice. Estimates are free.
OEM PGT parts come from PGT’s own supply chain and are the safe choice when the unit is under warranty. Aftermarket parts can match the impact rating and fit, but they don’t always carry the same warranty backing. We use OEM where the PGT warranty requires it, and quality aftermarket where the OEM has discontinued the part and the aftermarket matches the original spec. You’ll know which one you’re getting before the work starts.
No. Our quote is a square deal, in writing, before we pick up a tool. The only exception is if we open the roofline and find hidden structural damage that was impossible to see from the outside. In that case, we stop, call you, show you what we found, and get your approval in writing before proceeding. We don’t hand you a surprise invoice at the end. Call (561) 940-2917 to schedule your free estimate.
If it is not in writing, it is not a guarantee - it is a conversation.
Written by Dale Kessler, Owner, TruePane Windows & Doors at TruePane Windows & Doors, serving Delray Beach and nearby areas.
Six Reasons Homeowners Choose TruePane Windows & Doors
Impact systems engineered to design pressures up to +/-100, matched to your wind zone - your openings hold when the storm arrives.
Low-E insulated impact glass from our manufacturer lines commonly cuts monthly cooling bills 20-30%.
Laminated impact glass shuts out up to 40% of outside noise - traffic, neighbors, weather.
Monitoring services run $30-90 a month. Laminated impact glass resists forced entry around the clock, with no subscription.
Florida homeowners average around 25% savings on the windstorm portion of their policy after protecting every opening - some homes qualify for more.
A full impact package upgrades curb appeal, buyer confidence and appraised value in one project.



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