PGT Impact Windows & Doors Nationwide | TruePane Windows & Doors

PGT Impact Windows & Doors in Delray Beach: What to Know First

PGT impact windows and doors in Delray Beach can be serviced, repaired, and replaced by TruePane Windows & Doors, an independent PGT service provider. Most PGT window repairs and single-door replacements are completed in one visit, and we quote manufacturer lines side by side on paper so you see exactly what you’re buying before any work begins. We’re not the cheapest bid in Delray Beach, and we won’t pretend to be.

Call (561) 940-2917

This page is for the homeowner who already owns PGT impact windows or doors and needs straight answers: what’s failing, what it costs, whether the warranty still applies, and who in Delray Beach can actually fix it. If that sounds like your situation, call (561) 940-2917. A person answers, not a phone tree.

How PGT Products Fail - and How We Fix Them

We’ve worked on enough PGT impact windows and doors in Delray Beach to know exactly where they give out after years of salt air and hurricane seasons. Here are the failure modes we see most often, with the model lines they tend to show up in.

• WinGuard roller assemblies seizing on sliders. PGT’s WinGuard impact sliders use rollers that corrode faster in Delray Beach’s salt-laden air than inland homes would ever see. When the roller binds, the heavy impact panel drags and eventually scores the track. We replace the roller assembly with marine-grade hardware and inspect the track for wear before reinstalling. It’s a $180 to $320 fix in most cases; ignoring it turns a $200 repair into a full sash replacement.
• Sash sag on older 5500 Series single-hung windows. The 5500 Series has a known tendency to let the sash settle out of square over time, especially on west-facing walls that bake in the afternoon Delray Beach sun. When the sash drops a fraction of an inch, the interlock doesn’t seat properly and air and water start finding their way in. We re-square the frame, reset the sash, and verify the interlock engagement gaps before we call it done.
• Fogging between panes on PGT impact units. This is the one every Delray Beach homeowner recognizes: the glass looks like it’s holding clouds between the panes. It means the Argongas fill has leaked out, and the seal is spent. The fix is to replace the insulated glass unit, not the whole window. We measure the exact IG thickness, match the low-E coating, and order the replacement glass so the new unit fits true to the frame.
• Sticking or misaligned doors in SlimLine and WinGuard door lines. PGT impact doors are heavy. When the hinges wear slightly or the house settles, the door binds at the top corner and the homeowner assumes the whole door needs replacing. Often it doesn’t. We pull the door, check the hinge wear, re-hang or re-shim as needed, and adjust the strike. It’s a two-hour job at most, and it saves thousands over buying a new impact-rated slab.
• Corroded mounting hardware on coastal-facing installations. Homes within half a mile of the beach deal with salt corrosion on PGT’s standard stainless hardware. We swap in 316 marine-grade stainless steel, which holds up far better than what original spec hardware did, and we coat the fasteners before reinstalling. If you’re on the barrier island or anywhere east of the Intracoastal, you’ll deal with this sooner than the rest of Delray Beach.

Our PGT Impact Windows & Doors Process

Every PGT job follows the same sequence. No shortcuts, no surprises, no second appointment left hanging.

1. 1
   Call and talk. You call (561) 940-2917. A person answers. You describe what the window or door is doing, and we’ll ask the questions that matter: age of the unit, model line if you know it, what side of the house it’s on, whether you’re east or west of the Intracoastal.
2. 2
   On-site diagnosis. A uniformed, background-checked technician comes to your Delray Beach home, measures every opening twice, and writes down exactly what’s wrong. If the unit’s label is still legible, we record the PGT series and the IG thickness.
3. 3
   Straightforward parts decision, on paper. We quote both OEM PGT components and quality aftermarket equivalents, side by side, with the trade-offs explained. If the warranty is still active, we tell you so and walk you through filing the claim. If it makes more sense to repair with aftermarket parts, we say that too and why.
4. 4
   Repair or replacement. Most single-visit jobs are done by the time we’re finished cleaning the work area. Full-frame replacements take longer, but you’ll know that before we start.
5. 5
   Test against air, water, and alignment. We close every PGT unit we touch and verify the interlock, the weep system, and the hardware operation. If the pane is not true, the job is not done.
6. 6
   Paperwork and promise. We register both warranty layers in writing before the truck leaves the driveway, and the Done Right Promise applies. If it’s not right, we make it right, without a paperwork fight.

What PGT Impact Windows & Doors Costs in Delray Beach

Here’s the honest range for the PGT work we do most in Delray Beach. These are typical figures, not promises - your exact quote depends on the unit, the condition, and what parts are needed.

• Roller assembly replacement: $140 to $320 per panel
• IG (seal failure) replacement: $350 to $750 per sash, depending on glass size and low-E spec
• Door re-hang and adjustment: $200 to $450
• Full PGT impact door replacement: $2,200 to $5,500 installed
• Full PGT impact window replacement: $900 to $2,100 per window installed

What moves the price: whether the unit is on a ground floor or up a ladder, how close you are to the coast and what hardware grade the building needs, and whether you’re fixing one sash or replacing an entire elevation. The estimate we hand you is the price. Full stop. Call (561) 940-2917 for a free estimate, and we’ll put it in writing.

Why Delray Beach Homeowners Call TruePane Windows & Doors for PGT Work

Because we’ve been on the hook in Delray Beach since 2008, and we plan on being here in thirty more. Dale Kessler grew up in Lake Ida and learned glazing the right way: slowly, carefully, and with the understanding that a window that’s out of true by a fraction of an inch will make itself known every time the wind picks up. We hire local, train apprentices into journeymen, and answer the phone with a live person 24 hours a day, seven days a week.

We stock the hardware and order the glass that PGT units actually need, and if a repair isn’t the right call, we’ll tell you. We also service Andersen, Pella, and CGI, so we can give you an honest comparison if it’s time to replace rather than repair. We stand behind the work, the warranty, and the promise, in writing. If it is not in writing, it is not a guarantee, it is a conversation.

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