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PGT Custom & Geometric Windows in Delray Beach: What to Know First
We install and service PGT custom and geometric windows across Delray Beach as an independent PGT service provider, and most jobs are measured, quoted, and scheduled within a week of your call. A standard PGT custom shape, an arch or radius top over a fixed panel, typically runs $900 to $1,800 installed depending on the opening and glass package. If you own a PGT window that needs a custom-shaped replacement or a geometric opening that has never been done right, call (561) 940-2917 and we’ll put a real person on the phone to talk through it.
This page is for Delray Beach homeowners who bought PGT for a reason. You wanted a window built for hurricane country. You do not want a contractor who will talk you into a square off-the-shelf replacement because it is easier for them. We measure the opening the way it actually is, not the way it is easiest to order.
Key Takeaways
- TruePane is an independent PGT service provider, not an authorized PGT dealer. We do not have to sell you a new window to stay honest about whether you need one.
- Custom and geometric PGT windows are measured twice, quoted on paper, and warrantied in writing so both the manufacturer layer and our workmanship layer are named.
- Most Delray Beach PGT custom window jobs are completed in a single visit, and every job carries our Done Right Promise.
How PGT Products Fail - and How We Fix Them
- PGT WinGuard frame sag on wide arches. In Delray Beach, we see more PGT WinGuard arched and radius windows pulled out of true on wide openings than any other failure. The laminated impact glass is heavy, and over years the frame settles against the header if the original install had no deflection allowance. The symptom is a bind at the top of the arc and daylight at the sill corners. We pull the sash, re-shim the opening, and re-bed the frame with the correct perimeter seal. The fix is in the rough opening, not the glass.
- PGT Custom Windows radius-camber glass fatigue. The curved and bent glass in PGT custom radius units is cut and cambered to fit a specific frame radius. When the original installer forced a frame to match a slightly different opening radius, the glass carries tension it was not built for. We see hairline stress cracks starting at the upper corners of those units in Delray Beach homes within eight to twelve years of install. The correct fix is a new insulated radius unit ordered to actual measurements, not a patch.
- PGT SpectraGuard seal failure at geometric bed joints. PGT SpectraGuard windows with geometric shapes like trapezoids, pentagons, and radius transoms have more lineal feet of interior seal than a square window ever will. That seal carries the argon or air between the panes. In coastal Delray Beach, salt-laden air attacks the butyl at those long edge seals, and the first sign is a gray film forming on the inside glass face that cannot be cleaned off. Once the seal goes, no fogger fixes it. We order the correct replacement insulated glass unit to shape, and we register the glass warranty before the truck leaves your driveway.
- PGT Custom Window roller and channel wear on oversized sliders. PGT oversized custom sliders, especially six-foot-eight and wider units, ride on twin tandem rollers inside a deep aluminum channel. If the original sill was flashed too high at the exterior edge, water pools at the track, the bearings corrode, and the panel starts to chatter when you slide it. A Delray Beach homeowner will notice the panel is harder to move in July after an afternoon storm. We replace the rollers, machine the track clean, and lower the exterior sill flashing so water sheds away instead of sitting on the hardware.
- PGT Eze-Breeze vertical sash binding in geometric openings. We still find PGT Eze-Breeze vertical sliding windows installed in angled porch openings around the Lake Ida and Seagate neighborhoods. The frames are designed for square up-and-down travel, and the moment they are installed into an out-of-square geometric opening, the sash binds halfway down the track. The cure is not a bigger hammer. It is a re-square of the opening with proper shim points, then a re-glaze of the panel into true. If the opening was never square to begin with, we tell you that on the first visit and show you the measurements.
Our PGT Custom & Geometric Windows Process
- 1
You call, a person answers. You get a live voice at (561) 940-2917, not a call tree. We ask about the window, when it started failing, and what the previous contractor told you if someone has already looked at it.
- 2
We measure twice. A uniformed, background-checked technician comes to your home and measures the opening with digital tools, photographs the existing frame, and takes two independent measurements of every critical dimension. If the opening was installed out of square, we tell you on the spot with numbers in hand.
- 3
We quote on paper, side by side. You get a written line-item quote showing the PGT glass package and a comparable line from CGI, CWS, ES Windows, or ECO Window Systems, so you see exactly what you are buying and what the alternative costs. No one else in Delray Beach does this for custom shapes.
- 4
We order and register. For OEM PGT parts and insulated glass, we order through established supply channels. Before installation day, we confirm the order against your written quote and register the manufacturer warranty layer in writing.
- 5
We install, test, and stand behind it. The tech sets the window, checks operation and seal, clears the site, and walks you through the warranty paperwork. If it is not done right within 90 days, we make it right. No arguing, no fine print.
What PGT Custom & Geometric Windows Costs in Delray Beach
Here is what we see on Delray Beach PGT custom and geometric work, line item by line item:
| Job | Typical Range | What Moves the Price |
|---|---|---|
| Custom-radius PGT insulated glass unit replacement | $900 - $1,800 | Glass size, radius tightness, Low-E package |
| PGT WinGuard arched window, full frame replacement | $1,600 - $2,800 | Opening width, structural header work, impact rating |
| PGT geometric picture window, new construction or retrofit | $1,200 - $2,400 | Shape complexity, frame material, coastal code requirements |
| PGT oversized custom slider service, rollers and track rebuild | $450 - $850 | Panel weight, track damage, hardware availability |
| PGT Eze-Breeze re-square and re-glaze | $350 - $700 | Frame condition, number of panels, seal replacement |
A handful of factors move the price: the exact radius or angle of your opening, whether the frame is still structurally sound or needs a full replacement, and which glass package you choose. We quote fixed prices in writing and do not send change orders after the fact. Call (561) 940-2917 for a free estimate on your specific opening, and we will put the numbers on paper.
Why Delray Beach Homeowners Call TruePane Windows & Doors for PGT Work
Dale Kessler grew up in the Lake Ida neighborhood of Delray Beach and spent his early years watching his father repair storefronts and residential windows along Atlantic Avenue. He knows what a PGT window is supposed to do in this climate because he has been taking them apart and putting them back together for over two decades. The company he built runs on one rule: if the pane is not true, the job is not done.
We stand behind every PGT job with the Done Right Promise. Both manufacturer warranty layers get registered in writing, with durations stated, before our truck leaves your driveway. If something is not right, we fix it. No paperwork fights. Beyond PGT, we are authorized installers for more than a dozen manufacturer lines, including CGI, CWS, ES Windows, and ECO Window Systems, so when a PGT custom shape is not economical to repair, we can show you a comparable alternative at a comparable price on the same page. We have been serving Delray Beach communities since 2008, and we plan to be here in thirty more.
Frequently Asked Questions About PGT Custom & Geometric Windows in Delray Beach
Yes. We are an independent PGT service provider, so we can service, measure, and install PGT custom and geometric windows without being tied to a quota or a dealer incentive. We order PGT parts and insulated glass units through established channels, and we match existing PGT frames and glass packages by model, Low-E type, and lite pattern. If a PGT-specific part is no longer available, we tell you that directly and quote a comparable line from CGI, CWS, or another manufacturer on the same paper. Call (561) 940-2917 and we will walk you through what is available for your specific window.
That depends on the failure and the warranty language. The PGT manufacturer warranty covers manufacturing defects in materials and workmanship for a stated term, and we register that layer in writing on every job. If your window failure is a workmanship issue caused by the original install, the manufacturer warranty typically does not cover that. Our Done Right Promise covers our installation work separately and without fine print. As Dale Kessler puts it: if it is not in writing, it is not a guarantee, it is a conversation. We put both layers in writing on every order.
Most custom PGT insulated glass units in standard shapes take one to three weeks from order to delivery, depending on the glass package and whether the frame needs to be special-made. We schedule the measurement visit within a few days of your call, and we keep you informed of the order status without you having to chase us. For a simple PGT service call like a roller or seal replacement on an existing custom window, the work is usually done in a single visit. Call (561) 940-2917 for a real timeline on your specific window.
We repair what can be safely and correctly repaired, and we replace what cannot. Roller replacements, track rebuilds, re-squaring, re-glazing, and seal work on PGT custom and geometric windows are all jobs we handle. When the insulated glass unit itself has failed, re-glazing is rarely the right answer because the seal is gone and the gas has escaped. We will tell you which situation you have, show you the evidence, and quote the fix on paper. The estimate is free.
We re-square the opening before we set a new window. We have seen too many Delray Beach homes where the original builder shimmed a custom window into an out-of-square frame and called it close enough. The result is a sash that binds, a seal that fails early, and a window that never tracks right. We measure the opening twice and correct the rough opening before installing the new unit. If the framing itself is the problem, we tell you that before we quote the job, and we do not hide it in the fine print. Call (561) 940-2917 to schedule a measurement.
Written by Dale Kessler, Owner, TruePane Windows & Doors at TruePane Windows & Doors, serving Delray Beach and nearby areas.
Six Reasons Homeowners Choose TruePane Windows & Doors
Impact systems engineered to design pressures up to +/-100, matched to your wind zone - your openings hold when the storm arrives.
Low-E insulated impact glass from our manufacturer lines commonly cuts monthly cooling bills 20-30%.
Laminated impact glass shuts out up to 40% of outside noise - traffic, neighbors, weather.
Monitoring services run $30-90 a month. Laminated impact glass resists forced entry around the clock, with no subscription.
Florida homeowners average around 25% savings on the windstorm portion of their policy after protecting every opening - some homes qualify for more.
A full impact package upgrades curb appeal, buyer confidence and appraised value in one project.



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