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CGI Impact Windows & Doors in Delray Beach: What to Know First
CGI impact windows and doors in Delray Beach can be serviced, repaired, and replaced by an independent installer, and most jobs are completed in a single visit once we’ve measured and matched the series. Our pricing is upfront and line-itemed, not the cheapest in town, but written so there are no surprises on the bill. If you own a CGI product in Delray Beach and it’s fogged, binding, leaking, or no longer closing square, this page tells you what’s actually going on and what it costs to make it right.
This is written for homeowners who have lived with their CGI windows and doors for years and want straight answers about repair versus replacement, warranty coverage, and who in Delray Beach actually knows the product line. Call (561) 940-2917 and you’ll get a live person, not a voicemail tree.
How CGI Products Fail - and How We Fix Them
CGI builds a stout product. We say that up front because most of what we see in Delray Beach isn’t manufacturing failure, it’s age, salt air, and installation that was never quite right. Here are the failures we see most often, by series.
- Fogged glass on CGI Estate Collection and Tuscany series fixed windows. Coastal humidity in Delray Beach works on the sealant over ten to fifteen years. Once the desiccant inside the spacer bar is saturated, moisture collects between the panes and you get that milky look. The fix is an insulated glass unit replacement, not a whole new window. We match the glass package to the original CGI specification so the energy performance and impact rating stay intact.
- Binding or dragging on CGI sliding glass doors, especially the heavier 700 and 800 series. The rollers on these doors carry serious weight, and when they wear unevenly, the door drops and drags on the track. We see it most on west-facing Delray Beach homes where afternoon heat expands the frame. The repair is roller replacement and track adjustment, done with the panel set square so it rolls true and seals tight.
- Casement crank failures on CGI Estate casement windows. The worm gear inside the operator strips over time, usually from forcing the window closed against a warped sash. We replace the operator mechanism and check that the sash sits true in the frame before we call it done. A new crank on a racked sash just strips again.
- Weep hole clogs and water intrusion on CGI single-hung windows near the coast. Salt spray, sand, and leaf debris clog the weep channels along the bottom track. Water that should drain out backs up and finds a way inside the wall. We clear the channels, check the sill flashing, and reseal where needed. If the flashing was wrong from the original install, we correct it, because that’s the real leak, not the window.
- Latch misalignment on CGI French doors. The two doors in a pair settle at different rates, especially on homes built on sandy Delray Beach soil. The active door’s latch misses the strike plate on the passive door, and suddenly the door won’t lock. We realign the hinges, adjust the strike, and reset the astragal so both doors meet flush and the hardware engages.
Our CGI Impact Windows & Doors Process
- 1
Call and talk to a person. A live person answers 24 hours a day, 7 days a week. You tell us what the window or door is doing, and we’ll ask the right questions based on the CGI series you have.
- 2
We measure twice before we quote anything. A background-checked, uniformed technician comes to your Delray Beach home and measures every opening twice. We note the series, the glass type, the frame condition, and the existing install work.
- 3
You get a side-by-side quote on paper. If replacement is the better call, we show you CGI alongside comparable lines we carry, including Andersen, Pella, and PGT. You see exactly what you’re buying and what each option costs. No hidden line items.
- 4
Parts decision: OEM where it matters, quality aftermarket where it makes sense. For CGI-specific hardware and glass packages, we source OEM or equivalent-rated parts so your impact rating and warranty stay valid. For generic components like weatherstripping or rollers, we use quality aftermarket where it outperforms or matches original spec.
- 5
The repair or replacement happens in one visit, usually. We do the work, test the operation, and make sure the pane sits true. Before the truck leaves your driveway, we register both warranty layers in writing, durations stated.
- 6
You get the Done Right Promise. If something isn’t right after we leave, we come back and make it right. No paperwork fights, no arguing. If the pane is not true, the job is not done.
What CGI Impact Windows & Doors Costs in Delray Beach
Here are real price ranges for the CGI work we do most often in Delray Beach. These are honest ranges, not lowball bait.
| Service | Typical Cost |
|---|---|
| Insulated glass unit replacement, fixed CGI window | $350 - $650 per window |
| Sliding glass door roller replacement and track adjustment | $200 - $450 per door |
| Casement operator replacement | $150 - $280 per window |
| Full CGI impact window replacement (standard size) | $900 - $1,800 per window installed |
| Full CGI impact sliding glass door replacement | $3,500 - $7,500 installed |
| French door realignment and strike repair | $180 - $350 per door pair |
What moves the price: series (Tuscany and Estate run higher than standard lines), glass package, opening size, and whether we’re fixing a bad install or working with a clean frame. We offer a $50 credit on any repair over $250, and a permanent 5% discount for seniors and veterans. Call (561) 940-2917 for an exact quote. Estimates are free.
Why Delray Beach Homeowners Call TruePane Windows & Doors for CGI Work
We’re an independent CGI service provider, not a factory arm. That matters when you need straight talk about which parts to use and whether a repair is worth doing. Dale Kessler grew up in the Lake Ida neighborhood of Delray Beach, and our company has been serving this community since 2008 through a heritage of craft and honest work. Every CGI job is covered by the Done Right Promise and The Keystone Standard: both warranty layers registered in writing before the truck leaves the driveway. We stand behind it.
Our technicians know CGI, but they also know the other major lines because they work on them every week. That matters when the right answer is replacing a CGI product with something else that fits your home better. We’ll show you side by side on paper and let you decide. A square deal, every time.
FAQs
No, not when the repair is done correctly with CGI-compatible parts and the work is documented. We register both warranty layers in writing on every job, and we follow CGI’s published service guidelines because that’s how a warranty stays intact. If it is not in writing, it is not a guarantee, it is a conversation. Call (561) 940-2917 and we’ll walk you through what your specific series needs.
Yes, for most series. CGI has kept parts availability for legacy lines better than most Florida impact manufacturers. Where OEM parts are discontinued, we source equivalent-rated hardware so your impact certification stays meaningful and your warranty stays valid. Call (561) 940-2917 and we’ll check your series by model number.
Most roller replacements, track adjustments, and latch realignments are done in one visit, and we schedule around your availability, not a four-week backlog. A live person answers the phone 24/7, and we’ll give you an honest window, not a vague promise. Call (561) 940-2917 to get on the schedule.
For most Delray Beach homes, replacing one window is fine if the frames around it are still sound. The exception is when the original install was done poorly and you’re chasing leaks one window at a time. We’ll tell you plainly which situation you have. Call (561) 940-2917 and we’ll measure and quote both options side by side.
Yes, where the city requires it. Delray Beach enforces Florida Building Code for impact-rated openings, and we pull permits and pass inspections on every replacement job that calls for it. That paperwork is part of the job, not an extra. Call (561) 940-2917 to ask about your specific project.
Written by Dale Kessler, Owner, TruePane Windows & Doors at TruePane Windows & Doors, serving Delray Beach and nearby areas.
Six Reasons Homeowners Choose TruePane Windows & Doors
Impact systems engineered to design pressures up to +/-100, matched to your wind zone - your openings hold when the storm arrives.
Low-E insulated impact glass from our manufacturer lines commonly cuts monthly cooling bills 20-30%.
Laminated impact glass shuts out up to 40% of outside noise - traffic, neighbors, weather.
Monitoring services run $30-90 a month. Laminated impact glass resists forced entry around the clock, with no subscription.
Florida homeowners average around 25% savings on the windstorm portion of their policy after protecting every opening - some homes qualify for more.
A full impact package upgrades curb appeal, buyer confidence and appraised value in one project.



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