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AfterCGI Custom Windows & Doors in Delray Beach: What to Know First
We install, replace, and repair CGI custom windows and doors throughout Delray Beach, and most custom-shape or oversized CGI work is quoted within two business days and completed in a single visit. As an independent CGI service provider, we’re not tied to a manufacturer’s script - which means we can tell you honestly whether a repair makes sense or a replacement is the smarter money. If you own CGI windows or doors that need attention, call (561) 940-2917 and you’ll reach a person who can talk through what you’re seeing. This page is for Delray Beach homeowners who live with CGI products and want straight answers about what’s wrong, what it costs, and who to trust with the fix.
How CGI Products Fail - and How We Fix Them
- Fogged glass on CGI Estate Collection impact units. The Estate line uses heavy laminated glass with a wide airspace, and once the dual seal lets go, the fog is the visible symptom of a spacer bar that’s lost its bond. We see this more in Delray Beach homes within a mile of the ocean, where salt air works on the seal edge year-round. The fix is a glass replacement using an IGU that matches the original laminate spec - not a sealant patch that buys you six months.
- Binding sashes on CGI Targa Series casement and awning windows. Targa hardware is robust, but the crank mechanism sits in a channel that collects fine beach sand. Over time, grit scores the operator gears and the sash starts to fight you when it’s three-quarters open. We pull the operator, clean the track properly, and replace the gear set with either OEM or a proven aftermarket equivalent - and we’ll show you the difference before we order anything.
- Roller failure on CGI sliding glass doors in older Delray Beach homes. CGI’s sliding door rollers are quality pieces, but they were never designed to carry the weight of the oversized glass panels Delray Beach homeowners love. A 700-pound panel on ten-year-old rollers will eventually grind and drag. We replace rollers in pairs, set the panel height correctly, and check the track for deflection so the new set isn’t inheriting the same problem.
- Weep system blockage on CGI fixed and vent windows. Delray Beach gets 60-plus inches of rain in a wet year, and CGI’s weep channels are effective but narrow. When the exterior seal line shrinks or the weep covers clog with storm debris, water sits in the sill track and eventually finds its way inside the frame. We clear the system and, where needed, re-set the exterior seal bed with a product intended for South Florida heat and UV - not whatever was on the truck at the big-box store.
- Architectural grille and SDL delamination on custom CGI shapes. On trapezoids, radius tops, and oversized architectural shapes, the SDL bars and decorative grilles are applied in a controlled factory environment. Years of Delray Beach sun and humidity can cause the adhesive layer to haze, lift, or discolor. This is a cosmetic degradation that CGI’s own documentation rarely addresses, and it’s one of the most common reasons we’re called to custom windows less than twelve years old. When the sash is intact, we can often re-glaze the SDLs in place; when the seal has failed, it’s a full glass replacement with fresh, matching grille work.
Our CGI Custom Windows & Doors Process
- 1
You call, a person answers. Not a voicemail tree. You describe what the window or door is doing, and we schedule a visit at a time that works for you.
- 2
We measure and diagnose on site. Every opening gets measured twice - once to confirm, once to be certain. We identify the specific failure, not just the symptom.
- 3
We lay out your options on paper. OEM or quality aftermarket parts, repair or replace, and the real cost of each path - side by side, in writing, before you commit to anything.
- 4
We do the work in a single visit. Most CGI custom window and door jobs are completed same-day. Our techs are background-checked and uniformed, and they treat your home the way they’d treat their own mother’s.
- 5
We test the opening, not just the repair. The pane gets checked for true, the hardware gets cycled, and the whole assembly gets exercised the way you’ll use it every day.
- 6
We register both warranty layers before we leave. Paperwork in hand, durations stated, Done Right Promise in writing. If the pane is not true, the job is not done.
What CGI Custom Windows & Doors Costs in Delray Beach
CGI custom glass replacement in Delray Beach typically runs $220 to $480 per panel depending on size, glass type, and whether it’s laminated or annealed. A full custom-shape impact window replacement - trapezoid, radius, or oversized architectural glass - lands between $1,800 and $4,600 installed. Individual component repairs like rollers, operators, or balances usually fall between $160 and $390. What moves the price: the glass spec, the size, accessibility, and whether we’re salvaging the existing frame or the whole unit comes out. We give fixed, no-surprise pricing before the job starts, and every quote includes the Done Right Promise in writing. Seniors and veterans get a permanent 5% discount. Call (561) 940-2917 for an exact estimate - it’s free and there’s no pressure.
Why Delray Beach Homeowners Call TruePane Windows & Doors for CGI Work
Dale Kessler grew up in the Lake Ida neighborhood of Delray Beach, and he’s been reading rough openings in this town for long enough to know that every block has its own microclimate and every CGI product has its own failure signature. We’ve been serving local communities since 2008 through a craft tradition, not a franchise playbook. Our technicians are background-checked, uniformed, and trained specifically on CGI hardware and glass - they know which series you have by the hinge design, not by the sticker. And when your CGI product isn’t worth repairing, we can quote Andersen, Pella, PGT, or ViewLux side by side on paper so you can make a decision with your eyes open. We stand behind every job with the Done Right Promise, backed by The Keystone Standard: both manufacturer warranty layers registered in writing before the truck leaves your driveway.
FAQs
Most CGI custom windows and doors can be repaired - glass replacement, roller swaps, operator replacement, and seal work account for roughly 70% of what we do, even on custom shapes. We’ll tell you honestly if a replacement is the smarter money, and we’ll show you the numbers for both paths in writing. Call (561) 940-2917 and we’ll help you figure out which route makes sense for your specific window or door.
As an independent CGI service provider, any OEM parts we install maintain the original warranty position exactly as CGI specifies, and we register all warranty layers in writing before the truck leaves your driveway. Our Done Right Promise covers our workmanship regardless of the manufacturer’s stance. If it is not in writing, it is not a guarantee - it is a conversation.
Most CGI custom window and door repairs in Delray Beach are completed in a single visit, typically within the same week we diagnose the problem. Because we carry common OEM and quality aftermarket components for popular CGI series, there’s usually no waiting on a parts order - and no second appointment left hanging.
Estimates are free, and we’ll quote the repair or replacement before any work begins so you know exactly what you’re paying and what you’re getting for it. No surprise line items, no change orders after the fact. Call (561) 940-2917 to schedule yours.
A live person answers every call, 24 hours a day, 7 days a week. No voicemail tree, no callback form, no regional call center. You’ll reach someone who can actually talk about CGI windows and doors, and who knows how to get you scheduled.
Schedule Your CGI Custom Window or Door Estimate in Delray Beach
If you own CGI windows or doors in Delray Beach and something isn’t right - fogged glass, a sash that fights back, a roller that grinds - call (561) 940-2917 and describe what you’re seeing. A person will answer. We’ll schedule a visit, measure everything twice, and give you a written quote with fixed pricing and the Done Right Promise behind it. That’s the standard we’ve kept since 2008, and it’s the only way we know how to work. Estimates are free, and seniors and veterans save 5% on every job.
Written by Dale Kessler, Owner, TruePane Windows & Doors at TruePane Windows & Doors, serving Delray Beach and nearby areas.
Six Reasons Homeowners Choose TruePane Windows & Doors
Impact systems engineered to design pressures up to +/-100, matched to your wind zone - your openings hold when the storm arrives.
Low-E insulated impact glass from our manufacturer lines commonly cuts monthly cooling bills 20-30%.
Laminated impact glass shuts out up to 40% of outside noise - traffic, neighbors, weather.
Monitoring services run $30-90 a month. Laminated impact glass resists forced entry around the clock, with no subscription.
Florida homeowners average around 25% savings on the windstorm portion of their policy after protecting every opening - some homes qualify for more.
A full impact package upgrades curb appeal, buyer confidence and appraised value in one project.