CGI Custom & Geometric Windows Nationwide | TruePane Windows & Doors

CGI Custom & Geometric Windows in Delray Beach: What to Know First

We repair and replace CGI custom and geometric windows throughout Delray Beach, typically completing most jobs in a single visit with parts sourced before we arrive. Honest pricing on CGI work runs from $275 for a basic seal or hardware fix up to $3,200 or more for a full custom impact-rated geometric replacement, depending on size, glass package, and frame condition. This page is for homeowners who own CGI windows shaped like arches, circles, triangles, or trapezoids and need someone who knows how those units actually fail in South Florida. Call (561) 940-2917 for a straight answer and a free estimate.

Call (561) 940-2917

How CGI Products Fail - and How We Fix Them

CGI builds a solid impact window, but custom and geometric shapes put stress on components that rectangular units never see. Here are the failure modes we fix most often in Delray Beach, along with what causes them and what we do about it.

• Springline seal failure on arched and radius units. CGI’s Estate Collection and Targa Series arched windows carry laminated impact glass in a bent frame. The springline, where the curve meets the vertical jamb, is where the butyl seal gives out first after years of thermal cycling. We see fogged glass and mineral staining at exactly that point. We deglaze, prep the channel, and reset with fresh structural silicone rated for laminated impact glass, not the cheap glazing tape some shops use.
• Hardware wear on oversized geometric operating vents. Some CGI custom shapes include a small operable vent inside a fixed geometric frame, common in the Sentinel line. Those hinges and multipoint locks are smaller than the hardware on standard sliders, which means they wear faster under salt air. We replace them with OEM CGI hardware whenever the part is available, because aftermarket locks on these units never align the way the original did.
• Sagging or racked frames on wide trapezoid and pentagon units. A five-foot-wide trapezoid over a front entry carries a lot of glass weight, and older Delray Beach homes with wood framing settle. When the rough opening shifts, the CGI frame twists, and the glass starts binding against the channel. We measure the diagonal to confirm the rack, then reset and shim the frame to true before the glass fails. Most shops just force the sash closed and call it done.
• Weep system clogging on canted-sill geometric windows. CGI’s custom shapes sometimes use angled sills, and those weep holes are smaller than on standard units. Delray Beach’s summer rain, combined with pollen and salt crust, plugs them within a few seasons. Water pools in the track, then finds its way past the weatherstripping. We clear the weeps, test drainage with water, and replace the weatherstripping with the correct CGI profile.
• Delamination on early-generation laminated impact glass. Older CGI units, particularly the original Estate line from the early 2000s, used an interlayer that can haze or delaminate at the edges after two decades of South Florida humidity. The glass is still structurally sound, but the cosmetic failure reads as a fog failure to most homeowners. We identify it on site, then quote either an edge polish or full unit replacement, depending on how far the delamination has crept.

Our CGI Custom & Geometric Windows Process

When you call (561) 940-2917, a live person answers, and we schedule a time that works. Here’s how a typical CGI job runs.

1. 1
   Thorough inspection and measurements. We measure every opening twice, check the diagonal for rack, and photograph the unit before anything else happens. Dale Kessler grew up in the Lake Ida neighborhood of Delray Beach and reads a rough opening carefully, because he’s seen what rushed measurements do to curved frames.
2. 2
   Straightforward diagnosis and options. We tell you exactly what failed, why it failed, and what it costs to fix versus replace. If OEM CGI parts are the right call, we say so. If a quality aftermarket part will last as long and save you money, we say that too, in writing.
3. 3
   Parts ordered before we return. For custom shapes, we order the glass or hardware ahead of the install day. We don’t show up, take the window apart, and then tell you we need to order something.
4. 4
   The repair or replacement. Background-checked, uniformed technicians do the work, set the unit to true, and clean up before we leave. Most jobs are done in a single visit.
5. 5
   Water test and operation check. We run water over the unit, cycle the hardware, and verify the seal. If it doesn’t pass, we start over.
6. 6
   Warranty registration before we leave. Both manufacturer warranty layers are registered in writing, with durations stated, before the truck leaves your driveway. If it is not in writing, it is not a guarantee.

What CGI Custom & Geometric Windows Costs in Delray Beach

Here are honest ranges for the CGI work we handle in Delray Beach, based on what we’ve quoted over the years.

• Basic seal or hardware repair: $275-$475 per unit, depending on the part and accessibility.
• Reglaze a standard geometric fixed unit (diamond, octagon, triangle): $450-$900, including structural silicone and new setting blocks.
• OEM CGI hardware replacement (lock, hinge, or crank): $300-$650, with parts sourced through authorized distributor channels.
• Full custom impact-rated geometric replacement (circle, arch, oversized trapezoid): $1,800-$3,200 or more, depending on glass package, frame material, and whether structural adjustments are needed.
• Seal failure on a large radius or bent-glass unit: $600-$1,200, with the caveat that some bent-glass units are replacement-only candidates.

What moves the price: glass package (basic impact versus high-performance Low-E), frame material, accessibility above a stairwell or second story, and whether we’re matching an existing discontinued finish. We give you a written, line-item quote before work starts, and the price doesn’t change once we begin. Call (561) 940-2917 to schedule a free estimate.

Why Delray Beach Homeowners Call TruePane Windows & Doors for CGI Work

We’ve served Delray Beach and the surrounding communities since 2008, and we run our shop like a company that plans to be here in thirty more. Every job is covered by our Done Right Promise. If it’s not done right, we make it right, no paperwork fights and no arguing. Our technicians know CGI products well, and they also work on PGT, CWS, ES Windows, and ECO Window Systems, so if a replacement makes more sense than a repair, you’ll get side-by-side quotes on paper and understand exactly what you’re buying. As an independent CGI service provider, we are not tied to their warranty process, which means our loyalty is to you, not to a manufacturer’s call center. A live person answers our phone 24 hours a day, and the person who shows up at your door is background-checked, uniformed, and treats your home the way they’d treat their own mother’s.

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