CGI Sliding & Patio Doors Nationwide | TruePane Windows & Doors

CGI Sliding & Patio Doors: The Delray Beach Owner’s Guide

We stock and install CGI-compatible sliding and patio door parts across Delray Beach, with most hardware replacements and roller swaps priced between $180 and $520 installed. If we have the part on the truck, which we usually do for common CGI roller assemblies and handle sets, the job is typically done in one visit. You usually know something’s wrong when the door starts dragging against the track, the handle no longer engages, or you hear metal grinding every time you open it for morning coffee.

Call (561) 940-2917

CGI doors are built for hurricane country, and they’re built well. But Delray Beach salt air, sand grit, and daily use wear on the moving parts long before the glass or frame give out. That’s what this page is about: matching the right part to your specific CGI door so you’re not replacing the whole panel when a $40 roller assembly is all that failed.

Which CGI Models This Applies To

CGI’s sliding door and patio door lines share a lot of DNA. The most common models we service in Delray Beach are the Estate Collection, the Targa series, and the older Sentinel impact-rated sliders that were popular in homes built through the 1990s and early 2000s. The compatibility gotcha that trips up a lot of owners is this: CGI changed roller housing dimensions between the Sentinel and Estate lines, so a roller set that fits a 2005 door will not seat correctly in a 2018 one, even if the door width is identical.

To identify your door, look for the silver CGI label on the top or side edge of the operating panel. It lists the series name, size code, and Miami-Dade or Florida Building Code approval number. If that label has been painted over or the sticker is long gone, measure the visible glass width and height, then compare the roller housing or lock stile against photos. Better yet, bring a photo of the handle, the roller at floor level, and the frame corners into us or describe it over the phone at (561) 940-2917. We can usually name the series from a decent phone photo.

On the OEM versus aftermarket question: for CGI specifically, we recommend OEM where the part has a structural or water-seal function. That means rollers, interlock weatherstripping, and the locking pawl. For cosmetic parts like handle covers and trim caps, a quality aftermarket equivalent is fine and costs about 20 to 30 percent less. Dale Kessler’s rule is simple: if the part touches the seal or carries the weight of the panel, it gets the factory replacement.

Signs Your CGI Sliding & Patio Doors Is Failing

• The door drags or takes shoulder weight to move. This is almost always a roller assembly that’s lost its bearing or the bottom track has filled with Delray Beach sand and shell grit. Swap the rollers early and the track survives; wait, and the door grinds a groove into the track that means replacing the track as well.
• The handle lifts but the door won’t latch. CGI uses a twin-point locking mechanism on many impact models, and the most common failure is a worn pawl or a bent linkage inside the lock stile. This is a security issue on an impact-rated door, so it’s worth fixing right away rather than leaving the door unsecured.
• You hear a metal-on-metal scrape when the door moves. In coastal air, the bottom roller wheels corrode faster than the rest of the hardware. The sound usually means a wheel has seized and is now sliding, not rolling. That seized wheel then flattens a spot on the track.
• Water stains appear at the bottom corner after heavy rain. The interlock weatherstripping or the threshold seal is the likely culprit. On CGI doors the weep holes can clog with leaf litter and salt sediment, sending water inside instead of out through the track. It’s a ten-minute fix to clear them if you catch it early.
• The panel feels loose or rattles in a wind gust. The adjustment screw on the roller housing may have backed out over time, or the interlock is worn enough that the panels don’t seat against each other. A properly adjusted CGI door should not chatter against the frame in a strong breeze.

Replacement Cost & What’s Included

Here’s what we charge in Delray Beach for the most common CGI sliding and patio door part replacements, installed.

The range depends on your door’s series, its age, and whether the track has been damaged by a seized roller. We quote parts and labor separately so you see exactly what you are buying before any work starts. That is the kind of square deal Dale started TruePane around. Every part we install carries its manufacturer warranty, and our labor is covered by the Done Right Promise. If it is not done right, we make it right, no paperwork and no arguing.

DIY or Call Us?

Sliding door rollers and handle sets are not high-tension parts like a garage door spring, so there’s no bodily danger in the way you’d find with a torsion cable under load. What we see go wrong with DIY slider repairs is different: the homeowner takes the panel off and can’t get it seated again, or they order a generic roller online that’s 2 millimeters too tall, and now the door binds worse than before. If you want to try the easy stuff yourself, clean the bottom track with a stiff brush and clear the weep holes with a piece of wire. Pop the covers off and check the adjustment screws. But if the panel needs to come off the track, or the lock linkage needs opening up, call us at (561) 940-2917 and we will get the right CGI part the first time, not the third.

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