CGI Impact Windows Nationwide | TruePane Windows & Doors

CGI Impact Windows in Delray Beach: What to Know First

CGI impact window repair and replacement in Delray Beach typically runs $340-$1,850 per opening depending on whether we’re resetting a frame, replacing fogged insulated glass, or swapping a failed hardware set. Most single-window repairs are completed in one visit, and full-home replacements usually take two to four days once the glass is in hand. We give written line-item quotes before any work starts, and the number never changes mid-job.

Call (561) 940-2917

This page is for Delray Beach homeowners who already have CGI windows or are weighing CGI against other impact-rated lines. If you have a window that’s fogged, binding, leaking at the sill, or a roller that’s grinding, call us at (561) 940-2917. A live person answers, and we’ll tell you honestly whether it’s worth fixing or time to replace. Dale Kessler founded TruePane Windows & Doors in 2008, and we’ve been working on CGI products across Palm Beach County ever since.

How CGI Products Fail - and How We Fix Them

CGI builds a solid impact window. But every manufacturer line has its known failure points, and after years of service calls across Delray Beach, we know exactly where CGI windows show their age. Here’s what we see most often, by series.

• Fogged glass on the Estate Collection double-hung. Delray Beach humidity works its way into the insulated glass unit once the seal fails, and Estate Collection sashes from the mid-2010s run we’ve serviced fail at the lower corner seal more often than the frame. The fix is a new insulated glass unit, not a whole window. We measure the exact thickness and order a sealed unit that matches the original sightlines, so the repair is invisible from the street.
• Binding sashes on the Classic 9000 series sliders. Salt air off the Atlantic corrodes the stainless roller assemblies faster than homeowners expect, especially in neighborhoods east of Federal Highway. If your slider was smooth five years ago and now takes two hands to move, the rollers are shot and the track is likely scored. We replace rollers and dress the track in one visit. Ignoring it just chews up the frame.
• Failed balance systems on older CGI single-hungs. The spiral balances in CGI single-hungs installed before 2012 lose tension gradually, and you’ll notice the sash drifting down or slamming shut when you release it. That’s a hardware issue, not a glass issue. We stock balance kits for the common sizes and can usually have it fixed within the hour.
• Weep hole blockages on Signature series casements. CGI designs their weep system to drain water, but Delray Beach’s summer downpours pack those channels with silt and pollen. A blocked weep hole leaves water sitting on the sill, which eventually works into the frame. Our techs clear the weep paths and test them with water before we call the job done.
• Interlocking rail wear on impact-rated CGI singles. The interlock between sashes is what gives an impact window its structural rating. On CGI singles that have been forced open or misaligned, that interlock chips and the window loses its seal. This is the one fix we never cut corners on. A chipped interlock means a new sash, and we’ll tell you that plainly before you spend a dollar.

Our CGI Impact Windows Process

We’ve refined our process over years of CGI service calls in Delray Beach. Here’s how a typical repair or replacement goes, from first call to final walkthrough.

1. 1
   The call. You reach a live person at (561) 940-2917. We ask what you’re seeing: fog, binding, drafts, water, noise. We schedule a time and show up when we say we will.
2. 2
   The diagnosis. A uniformed, background-checked tech inspects every opening in question. We measure twice, per Dale’s rule. We identify the exact failure mode and find the model and series label on the frame so we’re ordering the right parts, not guesswork.
3. 3
   The parts decision. For warranty-covered failures, we direct you through the CGI warranty process and handle the paperwork. For out-of-warranty repairs, we quote OEM parts side by side with quality aftermarket alternatives on paper, so you see exactly what each option costs and what you’re getting.
4. 4
   The repair or replacement. We set the new glass or hardware, shim and square the frame the way Dale learned from his father on Atlantic Avenue storefronts. No shortcuts on the squaring, ever.
5. 5
   The test. We cycle the window, check the interlock seal, run water over the weep system if applicable, and verify the operation matches the original spec.
6. 6
   The paperwork. We register both warranty layers in writing before the truck leaves your driveway. You get a copy. “If it is not in writing, it is not a guarantee - it is a conversation.”

What CGI Impact Windows Cost in Delray Beach

Here’s what homeowners in Delray Beach can expect to pay for common CGI service scenarios. These are honest ranges from our job history, not padded estimates.

What moves the price is size, series availability, and whether the frame is square enough to reuse. We quote fixed numbers, not ranges, once we’ve measured. Call (561) 940-2917 for a free written estimate on your specific windows.

Why Delray Beach Homeowners Call TruePane Windows & Doors for CGI Work

We’re an independent CGI service provider, which means we answer to you, not to a manufacturer quota. Our technicians see more CGI windows in a month than most contractors see in a year, and we’ve been at it since 2008, with Dale’s family working glass in Delray Beach for a generation before that. If a CGI line is discontinued or a part is backordered, we cross-reference it against PGT, CWS, ES Windows, and ECO Window Systems specs so you’re never stuck waiting on a part that might not come. Every job carries our Done Right Promise. If the work isn’t right, we make it right, no paperwork fight. And we stand behind both warranty layers because we register them before the truck leaves.

We’ll be there when we say, the tech will be uniformed and background-checked, and the price on your written quote is the price on the bill. A square deal, every time.

Frequently Asked Questions